I am very happy with my Bergan Comfort carrier. It has many features and my cat liked it more than the traditional hard plastic carrier. Jamila's customer service is excellent, and my carrier arrived in 2 days. I will definitely shop here again !
Packages are generally dispatched within 2 days after receipt of payment and are shipped via USPS with tracking and drop-off without signature, we will provide you with your shipment's tracking number via email
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
Boxes are amply sized and your items are well-protected.
Returns are accepted if a package or product was received damaged, must contact us within 7 bisuness days of receiving your order to receive a full refund or replacement, refund or replacement will be issued once return is received.
If you select at store pick up during check out, we will contact you to schedlue pickup time/date. For Items in stock, orders are ready for pick up 1-3 days from date payment was received.
Jamila's hand delivery is available on orders over $50, please provide us with delivery address (public location).